FreqTel-PTT – Frequently Asked Questions


You have questions, we have have answers.  Feel free to contact us with any other questions via the email address below, or our contact form.

What is the range of your PTT radios?

Our radios work anywhere there is cellular coverage, we utilize national carriers who provide extensive coverage across the United States. 

Where will these PTT radios work?

We leverage existing cellular, WiFi and broadband networks to transmit voice over the internet.  As long as you are in data coverage range, the radios will work.

Can my employees make personal phone calls?

No, the radios are programmed only to communicate with other radios and dispatch computers within your organization.

Can I see where my employees are located?

Yes, every PTT radio doubles as a GPS tracker, see where your employees are at anytime.

Can I talk to a group of radios, or just to one privately?


What about office communication with field personnel?

We’ve got you covered.  With our PC dispatch software, you can have one, or multiple dispatchers located in different locations, communicating to your field workers.

Do I have to use my own SIM card?

You can use your own SIM Card if you prefer.

We can also provide the entire solution, for a low monthly fee; radios, wireless data, and everything in-between.  When you receive your radios, they will be ready to go.  Turn them on and start talking.

Can my drivers use the radios when driving?

According to DOT rules, walkie-talkies, and two-way radios are allowed.  Furthermore, there is no dialing of phone numbers, and the device is operated by the use of a single button.  

Is there a SOS button on the radios?

Yes, all of our radios have an SOS button, that when pressed will alert your dispatch center of the alert as well as the location.

What Frequency do radios operate on?

Our 3G radios use UMTS Bands 1900/850 MHZ (WCDMA/HSDPA), and LTE radios use FDD B2/4/5/12/17.   

Got more questions, email us for answers!

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